iview Common Problems

Q: Why my trial/Subscription code cannot be activated?

A:1. Please check whether fill in the right code or not?

2. Or please check which version iview HD APK you installed?

iview HD (blue colour)

iview HD plus (red colour)

Different version apk needs different trial code, please pay attention to it.


Q: My box is broken, how to transfer the subscription to a new device?

A: Yes, can be transferred to a device.

Please inform the old code and new device ID to your seller. He will help you to transfer.


Q: I bought a new device, Can I change the iview HD subscription to it?

A: Yes, can be transferred to a new device.

Please inform the old code and new device ID to your seller. He will help you to transfer.


Q: Why my subscription suddenly become 0 days?

A: Please check whether the subscription is expiration.

If not, Please check whether your device ID changed or not? Some kinds boxes, its MAC will change after reset or repaired. If so, please inform your old code and new device ID to your seller, he will help you reactivate again.


Q: Why Nova not available?

A:1.For trial code, can watch three days, but without Nova, OTE & EPL channels.

2.For Paid code, Nova is blocked in Greece & Cyprus. The reason is for business. Other regions/countries, such as UK, USA, Russia, Netherlands, German…. all can watch Nova.


Q: Is there any difference between Trial Code and Paid Subscription?

A: Trial Code

3 Days

without EPL, Nova, OTE, Ligtv

Paid Subscription

1/3/6/12months, 30/90/180/370days

Full channels.


Q: How to get the iview HD trial code for free?

A: You can get the free trial code from this link

https://www.iviewhdtv.com

Normally, the code will be sent to your email at once after, If not receive, please check your spam box. If still not get it, please take a pic of your device ID, and send email to sales@iviewhdtv.com to ask for activation.


Q: Can iview HD run on firestick?

A: Normally, it can run on firestick…. as it is with Android OS, our apk can run on any android device….included android tv dongle.


Q: Can iview HD run on Samsung Smart Tv?

A: For the Samsung Smart tv, if it supports the third part apk, it should be ok with our iview HD apk…. Our apk can work on any device with Android OS unless some smart tv set not support the third part apk.


Q: Can iview HD run on MAG?

A: Iview HD IPTV cannot run on MAG250/254, but can run on Android Device like Samsung mobile phone, PAD, Android TV box, even Engima2 DVB Box, like Dreambox, VU+