Payment and Terms

Payment Options

Western Union: Email us to get the payment information, canceled then send us the MTCN ID.
Debit Card or Credit Card Payment online (Visa, Master, AE, JCB)
Note: Please choose one payment methods at your convenience. Remember to try another if you can not go through one. Don’t Worry! we only charge you once. the order canceled automatically if your payment didn’t go through.
All prices listed on the website are in Pound Sterling as default.  These currencies are also acceptable.

Payment Safety

No card information is ever saved at IVIEWHDTV.COM and it remains the private property of the card holder at all times before, during, and after the product purchase.

We at IVIEWHDTV.COM take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. E&M.NET does NOT keep credit card information on record.


Terms And Conditions

Disclaimer
The names, trademarks, and service marks of any listed networks and their programming belong to their respective owners, which neither sponsor nor are affiliated with iview.

IVIEWHDTV.COM does not control the servers, the steams and channels, because we only resell the activation code and assist you in connecting to servers. As we know that all channels are provided by the server sellers abide by all relevant countries copyright laws and any copyright issues must be taken up directly with the server owners.

IVIEWHDTV.COM does not own, run, maintain or have access to the servers or the channels. So we don’t take any liability as to what is aired on the server. Add and remove any channels are fully controlled by the server owner. Channels list updated non-scheduled, all latest channel list are subjected to your final testing. If you don’t agree with this then please don’t continue on this site. Once you agree on which means you are abiding by all your local laws in accessing IPTV.

There are no refunds once the codes have been activated.

The android tv box has no channels subscription itself.


Welcome to IVIEWHDTV.COM, We offer our best services to you subject to the notices, terms, and conditions set forth in this agreement. IVIEWHDTV.com reserves the right to change this site and these terms and conditions at any time.
Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions of this agreement. Please carefully read this agreement before proceeding.

Use of Site
You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of your parents or guardian. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you.
Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.
Pricing in Different Currencies
Pricing of products sold by IVIEWHDTV.com is based upon figures calculated in Pound Sterling (GBP). Prices displayed in other currencies are converted from Pound Sterling according to the most up to date conversion rates. denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non-GBP denominations of currency might be inaccurate include but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to IVIEWHDTV.com, excluding shipping.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that IVIEWHDTV.com is not responsible for the operation of content located on or through any such site.


Delivery

Total Delivery Time = Processing Time + Shipping Time
Processing time 1-2 business days normally
Shipping time 3-7 business days

Normally the box would be sent out by DHL/Fedex/UPS/TNT for free, it would take 3-7 working days. Please check whether your address is a remote area or not before we send out. The remote fee would be about USD40.

We will update the tracking number within 2 days once the box was sent out. Because sometimes express delays on updating the information on their website. So please be patient and check it sometime later.


Return Policy

Warranty and Refund service for Android Box

All box is with One-year free technical service and repair warranty.
7 days refund without any condition when the box has its own problem you got.
Contact us to get shipping address and support by Email: sales@iviewhdtv.com

Defective Item:
If an item is DOA (Dead On Arrival) or a fault becomes apparent in the first 7 days of delivery, then the buyer may request for a refund (money-back) or a reship.
The buyer must inform us within the first 7 days of delivery.
We reserve the right to request for proof that the item is faulty. Depending on the type of item, we may request for photographic proof or we may request for the item to be returned for inspection. The buyer is responsible for the return shipping fee. We will not reimburse the return shipping fee. If the inspection result indicates that the item is not faulty, then the buyer is only eligible for a Store-Credit instead of a refund or reship.
After verification and if the buyer has requested for a refund, then we will refund the price of the item only. We will not refund the initial shipping fee. We will not reimburse the return shipping fee.
After verification and if the buyer has requested for a reship, then we will send out a replacement item as soon as possible. We are responsible for the reshipping fee. We will not reimburse the return shipping fee. However, if a replacement item is not available, then we will issue a refund instead.

Bought Wrong Item:
If the buyer purchased a wrong item, then the buyer may request for an exchange or a Store-Credit. The buyer will not be eligible for a refund.
The buyer must inform us within the first 120 days of delivery.
The buyer is responsible for the return shipping fee. We will not reimburse the return shipping fee.
A 30% restocking fee may be applied for all returns and exchanges at our decision.
After receiving the returned item and if the buyer has requested for an exchange, then he is responsible for the reshipping fee and also the price difference for the exchanged item.

Shipped the Wrong Item:
If we have mistakenly shipped a wrong item, then we will reship the correct item as soon as possible.
The buyer must inform us within the first 35 days of delivery.
Depending on the type of item, we may request for photographic proof or we may request for the wrong item to be returned. We will reimburse the return shipping fee.

Lost Item:
An item is considered lost if it does not reach the buyer after 6 weeks of delivery.
After the 6th week, the buyer is eligible for a full refund or a reship.
We are responsible for the reshipping fee.

Out-of-Stock Item:
If the buyer does not want to wait for an out-of-stock item and if he has paid by Credit Card, then we will refund via Credit Card.

Canceled Order:
If the buyer requests to cancel an order, then we will try to intercept the order but we cannot guarantee it because we ship out orders very quickly.
If the order can be intercepted and if the buyer has paid by Credit Card, then we will cancel the order and refund the full amount via Credit Card.
If the order cannot be intercepted, then we cannot cancel the order. The buyer may return the item for a Store-Credit. The buyer will not be eligible for a refund.

Wrong Address & Undeliverable Address:
If the buyer informs us that he has provided a wrong shipping address, then we will try to intercept the order but we cannot guarantee it because we ship out orders very quickly.
If the buyer has provided a wrong address and if the order is returned to us, then the buyer may request for a reshipment or a Store-Credit. The buyer is responsible for the reshipping fee. The Store-Credit is the price of the item.
If the buyer has provided a wrong address and if the order is not returned to us, then we are not responsible for anything.
If the order is returned to us due to undeliverable address (or other unknown reasons), then the buyer may request for a reshipment or a Store-Credit. The buyer is responsible for the reshipping fee. The Store-Credit is the price of the item.

Instruction for Returning Item:
All the packages must be shipped out by post only.
Please contact us to get an RMA number BEFORE returning the item.
Items without RMA number will not be accepted.
Write the RMA number on the front of the package.
The returned item must be in original packaging.
For faster processing, please include a copy of your packing slip and write down your reasons.
It is important to declare your package as a “Product for Return” on the Customs Declaration Form and also declare “$1” as the commercial value.

The buyer is responsible for the return shipping fee. We will not reimburse the return shipping fee (unless when we have shipped the wrong item).
Please allow 10 business days to process your returns or exchanges.
We reserve the right to refuse any returns or exchanges for any reasons.

Definitions:
Initial shipping fee = the cost to ship an ordered item
Return shipping fee = the cost to ship an item back to us
Reshipping fee = the cost to ship a replacement or an exchanged item to the buyer